TERMS & CONDITIONS

The Seller is strictly paid through Paypal Invoice only.

Customer agrees to pay the due amount upfront for any orders.

Any other payment schedule has to be mutually agreed before work on the Product commences.

Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.

Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.

Customer agrees that Product will be delivered digitally to email address provided by Customer, after the final payment has been received by the Seller.

Customer has the right to 2 complete revisions in the sketching phase.

Customer has right to a reasonable amount of minor edits after completion, such as changing an eyecolour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.

Customer agrees to pay the total amount specified in US Dollar

It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.

Customer has right to request a full refund if there's been no progress for four consecutive weeks. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.

Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.

During rendering stages and/or after receiving Product, Customer is not allowed to any refunds as all agreement, and dissatisfaction with the product should and will have been cleared beforehand.

The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product.

Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.

In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.

Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.

Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.

By commissioning, the Seller promises to provide the highest quality of work they are capable of at the time, catered to each Customer's request.

Customer will be sent an Invoice with the name "lolyang," and the commission details. Seller's personal information will not be shown on the invoice if given chance to be excluded.